I had ordered a pool cover and had a prompt response before putting down a down payment. Set a date and he had to reschedule, understandably. While friendly (based on times I was able to have communication)- company did not show up for the reschedule and did not answer multiple phone calls, texts, or emails to receive product and service. Had to dispute the charge with my credit card.

🚨 BUYER BEWARE 🚨 Do NOT do business with Waterscape Pool Service, LLC. After an initial meeting, we paid this company a deposit of several thousand dollars—and then the owner completely disappeared. For over three weeks, there has been ZERO communication: no responses to calls, texts, or messages. Nothing. This is not just poor customer service—it is completely unacceptable and raises serious concerns about how this business operates. After speaking with others, it’s clear we are NOT the o