May 11, 2026 To Management, Customer Service Department RE: COMMENDATION FOR OUTSTANDING SERVICE: ALEX AND A.J. To Whom It May Concern, I am writing this letter to formally recognize and commend the exceptional service provided by two of your team members, Alex and A.J. I recently encountered an urgent and stressful situation involving a full cesspool and subsequent plumbing issues at my property. From the moment they arrived, their professionalism and expertise were immediately apparent. Dealin

I paid $475 to get my cesspool cleaned and when they poked holes to locate my cess pool they damaged my sprinkler line. I wasn t aware until my sprinkler guy opened my sprinklers a week later. They guy charged me $160 to fix it the DAMAGE made my Jet Cess Pool. I called and let them and figured they would make it right. the guy I spoke with didn't want to cover the repair. He made so many excuses I had to hang up because i couldn't believe the BS I was hearing. He told me the receipt/bill I rece

Very quick response on a Friday night emergency. Jack and his partner did great. I would decently recommend this company.