Sadly to say. Terribly dishonest. They replaced a heater for me that was faulty at the Installation. Tried to fix it but failed and refused to replace it even though it was in the years warranty. Never dealt with such dishonorable people before this happened

I went to Island recreational located in Nassau county I purchased a pool for me and my family for the summer and every summer to follow I had problem after problem I reported them to the better Business bureau and to consumer affairs. After I paid my pool in full the day I walked into the store I was told a surveyor will come after the surveyor finished I was advised and installable will come and I had to purchase a yard of sand and they would be a charge for the pool to be installed I couldn't