They sent wrong item, Order #3512668 I returned the item for refund - they never refunded. Scammed for $109.45

I needed to replace a broken part on our door. Omar helped me figure out exactly which part we needed by talking me through what to measure and looking at photos I texted him. He was friendly, helpful, and fun. And he got the part out to me very quickly at a fair price. Highly recommended! It couldn't have been a better experience.

Omar and Golden Locks are amazing. I have A complicated three point lock system on all my doors. The manufacturer no longer has representation in California. So finding someone who could fix them was impossible after much tinkering I found golden locks who distributes for the manufacturer. Omar walked me through the process, and I am ecstatic with his customer service. I highly recommend golden locks.