I hired this restoration company expecting professionalism and clear communication, but the experience fell far short on nearly every front. From the beginning, communication was inconsistent and often nonexistent. Calls and emails went unanswered for days at a time, and I frequently had to follow up just to get basic updates on scheduling and progress. When I did receive responses, they were vague and rarely addressed the actual questions being asked. Reliability was another major issue. The cr

I apologize, but I have already submitted all the documents that were requested. I’ve been calling, and every time I do, I get transferred, but my issue is never resolved—even though the job was completed 4 months ago. I am trying to resolve this in the best possible way. The only time I received a call from your team was after I left a review stating the truth. Before that, there was no communication or update regarding my case. Now, after sending all the documents, I am not receiving any resp

When I got news at work my house flooding I called these guys right away and no joke EQ and his team were there within an hour. They had all the water damage taken care of and was setup with everything to make sure it was dried out. Jen helped and checked on me periodically throughout the entire process that was relieving 😅 then Jarrod showed up made sure everything was rebuilt exactly how it was before the water. Thanks to everyone my house is back together!