Technician spent less than 30 minutes on site. Did not attempt to clean the chimney, only used wet-dry vac and chimney is not close to clean. Customer service was less than adequate for $429 invoice.

Owen came by to replace the flashing around my chimney after a roofer suggested it needed fixing. He took his time removing the old metal, cleaned the area well, and carefully installed new flashing that fits tight against the bricks and roof. Owen was professional and explained what he was doing along the way. The roof feels more secure now, and I’m happy with how it turned out. I’ll call them again if anything else comes up.

Over the weekend, Matt rebuilt the chimney for us. He made sure it was straight and solid, and it really improved the look. He was easy to talk to and did a good job explaining what needed fixing. Happy with how it turned out and feels reliable now.