Brick & Ember - Fireplace Installation in Indianapolis, IN
Fireplace Installation
4.7
127 Reviews
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Customer Reviews
Our experience with Brick & Ember was extremely disappointing, and unfortunately there are numerous issues that need to be addressed.
Several years ago, our home suffered a chimney fire on Christmas Day, resulting in significant damage to our chimney system. As part of the insurance claim, approximately $22,427 was paid for repairs. The contract we signed specifically included rebuilding portions of the firebox and repairing various components of the chimney. We also contracted Brick & Ember to
I hired B+E to demo my old chimney and build a new one. The roofing company was coming to replace the roof a few days later. So, they left the flashing off until then, which means it's NOT waterproof, and would put a tarp over it later. They proceeded to spray down the debris off the roof. Water began dripping into my fireplace. I went out to tell them to cut off the water, walked back inside to a puddle on the hardwood floor in the middle of my sun room.
I informed the PM via text with a photo.
Used Brick and Ember on 3 different house projects and they knocked it out of the park each time! Couldn't be happier with the overall experience, not the norm with most companies today.