The staff told us we could dump our couch but the gave us more and more hoops to jump through including fees and rules. It became clear they were just making up excuses. If we can't dump it, just say so.

Hi Guntherbk Guntherbk. We regret that your experience wasn’t up to par. Your feedback is important to us, and we’d like to make it right. Please send your full address, review, and details of your concern to wmcares@wm.com with the subject line "GOOGLE REVIEW" and we will look into it right away. Thank you.

good work; no problems!

driver and helper are always great. Very friendly. Take care not to harm anything with their truck. Very quiet in the early hours.

Hi, wow, thank you for rating us so many stars! We're thrilled that you had such a positive experience! We hope that you'll consider us again in the future.

Thanks for leaving our business a 5-star rating, Nagham Brikha, it’s truly appreciated!

Hello, thank you for taking the time to leave us this rating. Our manager would like to help turn your experience around. If you're willing, please stop by or contact us WMCares@wm.com to discuss what we can do to help.

Easy to work with. Service is timely and professional. Drivers are always friendly and concerned about our neighborhood cleanliness.