We've always been very pleased with Wise! We had one of their older, more basic security systems in our townhome in Salt Lake City for 5 years and it was installed well, it was easy to use, and intuitive. Monitoring response was always very …

Though the technology works ok and the team has always been courteous, if you sign a 5-year contract there is NO way to get out of it, even by paying a cancellation fee. We ran into medical issues and my husband lost his job without being able to get another one, and there's nothing they do to take that into consideration. To "cancel" is to pay the full amount of the contract. Not only that, but when I asked if they notify you when your contract is up, they said no, they don't send out that noti

I decided to invest in a security system after sketchy activity around my house. I’m very impressed with the quality of the system and ease of use that Wise recommended. The installation technician went above and beyond to ensure the equipment was installed attractively and in a way that is easily assessable. Wise has been great to work with from the initial sales discussion, to scheduling the installation, and accessing the software. They even got my installation in early after learning I was f