I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In the showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

Today, I telephoned the Westport Road location and spoke to Kurston in the service department. What a joy……not only was she pleasant, but understanding and made every attempt to accommodate and give me as the customer a level of comfort that my issue would be remedied. This is almost unheard of anymore and in so many cases the people you are trying to give business act as if they are doing you a favor to even talk with you! By noon my door lock was replaced and my house is again secure w

I’ve been a Willis Klein kitchen, bath, and hardware client for over 20 years, and this was my first time using their locksmith service—an excellent experience. I had an urgent issue with my patio door lock just before traveling. Although their schedule was fully booked, Kirstin handled my request with professionalism and care, offering to reach out if anything became available—and she followed up the very next day with an opening. Andie, the locksmith, was outstanding—knowledgeable, efficient