Excellent service from start to finish. The technician was extremely polite and professional, worked very cleanly, and showed great attention to detail. The quality of the products and materials used was outstanding, and everything was left spotless after the repair. I truly appreciated the respect shown in my home and the high standard of workmanship. 100% recommended.

We were ABSOLUTELY blown away at the difference just a routine cleaning made, not to mention the exceptional knowledge and professionalism of the technician who performed the service. We will 100% be calling Warm & Cozy again for our next service and will be letting everyone know how amazing they are! Here's a before/after of our fireplace.

Cord was wonderful! I had four fireplace companies come in and check it out, each one of them told me parts would take almost a year to get, or I needed a new fireplace 4-15k. And took days to “investigate” and said they did my annual …