My home was flooded by a broken water pipe. Upfront came and extracted all the water and pulled up the wet pad. It took three days to get everything back to normal (which was inconvenient), but I understood the process. I had fans and dehumidifiers, so mold didn't grow. They also used some mold prevention chemicals to ensure I wouldn't have a problem. The tech was very knowledgeable, and I appreciated the information provided. I hope I don't have to reach out again, but I will call them again if