Responsiveness, Punctuality, Quality, Professionalism, Value

I contracted with this company for 172 per month for taking care of my yard. Today they came and did absolutely nothing but want to be paid for monthly service. When I sent pictures to the manager he said there is nothing wrong so he just cancelled my service. That is not what I wanted, what I wanted was to have them do the work I am paying for. I think that is fair.