Had my Samsung Frame TV go black after only 18 months. Donald was able to walk me through how to get a one-time exemption for warranty coverage. The first time they came over, they put in a new motherboard and it smoked and melted. They were able to replace almost the whole screen and get it working, all covered under warranty. They turned a horrible experience into a positive one. They are also much better priced than the other option in town. Highly recommend!

I am super happy because they fixed my dryer when nobody else had been able to track down the problem. They did not give up until they were able to identify the problem and fix it. Thank you!!