Becca, thank you for taking the time to leave a review. From your review history you seem to be very fair in your reviews. Which is refreshing. However you left no explanation. I texted your husband who is the contact phone number we have to ask him why we didn’t meet your expectations. We would appreciate the opportunity to correct any issues and make it right if possible. I noticed we dispatched our brand new technician and if there is some training we need to do to help him improve we would a

Wayne performed the annual maintenance on the Reverse Osmosis system and replaced the very old water softener system with a state of the art system. He did a fabulous job! It is nice to receive this help and these services from awesome and wonderful people! Thanks so much!!

Found Total Water because we bought a top of the line RO water filter and softener for our home from Water Quest. So many issues off the bat! We love having pure drinking and soft water for our showers and laundry but Water Quest doesn’t troubleshoot the problems once they put everything in your house. We later learned that Total Water offers the same water systems as Water Quest but without the door salesman. I so wish that we bought directly from Total Water instead because their customer serv