Justin was great very helpful and answered all of our questions. Will definitely be recommending The Fireplace Factory to all our family and friends.

Very attentive to my needs and Very Patient. Zack was not pushy even though it took me a few months to decide. He did keep me up to date with new cost saving deals.

I was starting to research gas fireplaces for my renovation project. I came across The Fire Place Factory will researching online. I put in my information and within 10 minutes Jocelyn reached out to me to get me any information I needed and to put me in touch with a sales representative. Within a half a day Ryan, the sales representative reached out to me to set up a in person appointment. Upon arrival a few days later, I was greeted by Ryan as well as everyone else in the store. Ryan expressed