HVAC system maintenance, Installation

Great customer service and experience

I was pleasantly impressed with this company. Their customer service is exemplary and on pointe. From the contacts that keep you apprised of the expected arrival time, to the automated texts that give you a visual of your technician prior to their arrival. Briton was very informative and enlightened me quite a bit, so you can easily discern that they know their stuff. He broke everything down step by step and answered any remaining questions I had. While evaluating my 20-yr (and then some) a/c

This company was very responsive to our needs and also in a very timely manner was able to complete the job with excellent workmanship. The office staff was pleasant and helpful throughout the whole process. Overall, it the service was superior.

Buyer beware. Until recently I had been a loyal customer of Superior for over 15 years for my primary residence and as well as a rental property. They installed all new inside and outside HVAC system 3 years ago in my primary and I was recently told by both Superior and a second opinion HVAC provider that the condition of the outside unit was so bad it was not worth repairing. I had a maintenance contract with Superior to do biannual maintenance on the system and they had never made me aware of

Glad we called Briton for a second opinion. Another company told us we needed to replace our AC unit AND charged a $95 fee to tell us that. Briton came right out and had our AC running again within 15 minutes. He’s an honest, stand up guy that won’t try to jerk you around.