You sent an unlicensed technician to my home. Told I need a new outdoor unit and a coil because I was low on refrigerant. Charged $169. I am not happy; that's a scam. Your tech was polite and nice. Not a lot of diagnostics took place in the situation. Asked how much to have them replaced; told the sales rep Rene would call me. Not okay; the tech can't do field quotes or legally repair anything. Not okay; bad customer service. Brian was good, but your company is not.

Matt got to me quickly, showed up promptly, did great work, and charged me a great price.

Install AC, Heating system installation