All in all pretty happy with SSVEC. I do have a question/complaint. Sometimes we do get a little behind. When this happens you get the dreaded DISCONNECT NOTICE. Expected. Just good business practice. But why does it take 7 to 10 days to get said notice. Example notice was sent on the 26th of May did not arrive at my address until 5th or 6th of June due by the 10th. I had paid the day the notice went out. But you talk about snail mail. WOW. You would be better off hand delivering notices. Just s

The ladies are always smiling and nice.

Why do you raise our rates and then we have outages repeatedly? You need to take our hard earned money and put it towards equipment upgrades TO KEEP OUR POWER ON!!!! THIS IS RIDICULOUS ITS OUT AGAIN AND WAS OUT 2 WEEKS AGO TOO