HUGE SCAM IN THE END!! Horrible at delivering accurate billing information, If you forget to renew which I received no notice for they will charge you the highest rate per therm, so I was paying 69. Cents and they charged me 7.00 per because of their manipulation scam and my gas bill was over 500.00 a month until i paid the balance off and renewed. That’s not customer friendly so stick to your area provider at least they are upfront and honest BETTER BUSINESS BUREAU • My BBB Find local business

Stream Energy website did not show any alert that my fixed rate plan was about to expire. Instead it only displayed the bill payment workflow. So they sent me an exorbitant bill of $470 for Jan 2026. I requested the agent to charge me at the new fixed rate. But she declined.I requested to be connected to her supervisor. She created a ticket and mentioned someone would call me in 48 hours. However no one called. This is bad customer experience particularly a customer like me who has been loyal fo

I have no idea what to point of this company is. They dont provide the gas service so we are basically paying a middle man foe what reason, I was forced into this service by my leasing office because of a mix up on their part however my gas bill is extremely high versus when I was with Georgia natural gas. I still have no understanding as to what to point of Stream is if the gas service is coming from Atlanta gas company. What service are they providing? Worst company ever