Southwest Electric - Solar Panel Installer in Roosevelt, AZ
Solar Panel Installer
4.6
304 Reviews
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Customer Reviews
Hey, guys, my project a few years back went great. But I need assistance right now, and I keep on calling this number; we have no response whatsoever. Is anyone there? Or how can I get in contact ?
If I could give them 0 stars I would. They failed inspection 3 times before passing finally. Had no circuits wired into the battery but told me otherwise. Undersized and unsafe breaker for the system. STAY AWAY. I had to call someone else out to diagnose an issue (SWE said they don't do that anymore) and can't get them to call me back to honor the service.
Worst customer support I have ever experienced. Inverter isn't working but still under warranty. Paid $400 for a tech to come "look" at the problem. 2 weeks later still no word of the issue. Calls go straight to AI, which forwards to AI. Texts go unanswered for 3 to 4 days at a time and dont resolve anything except asking for money. I cant believe they are so incompetent. Avoid this company. The warranty is worthless. I imagine they will avoid me until my warranty expires and suddenly be availab