Alex Ramirez was very professional, detailed and knowledgeable about the process with the insurance company. When there were issues, Alex quickly responded with understanding and resolutions. Smith & Ramirez Roofing was incredibly professional and transparent. They clearly laid out the estimate and helped us navigate the insurance claim process. My new roof looks fantastic. Highly recommend!

I live in a place with strong sun exposure, and they explained how heat expansion during the day and contraction at night was gradually loosening fasteners. That repeated movement over years was creating micro gaps for water entry.

Complete disaster! I was trying to get a quote for my mother in law but couldn’t even get honest answers out of them. First they showed up late and smelled of pot, very unprofessional. Once they got up on the roof to inspect the minor shingle damage they attempted to cause more damage to a completely different section. After that they told my mother in law she would need a new roof. When I tried to call the home office they said they would call us back and we still have yet to hear from them (tw