We had flood damage. Service Master had everything out and drying within 24 hours. All of the techs were very friendly and answered any questions that I had.

Mark showed up within 30 minutes of calling and had a crew out within a couple hours to start drying out our flooded basement. Very kind and helpful crew.

Drew Brauer and his colleagues were impressively competent handling the damage to my kitchen floor (a long-undetected water leak from dishwasher): they mediated with my insurance company (Nationwide) and with Schmidt Flooring. The work took a long time, roughly three months, but that was partly because I was out of state for the Christmas holidays, when workers COULD have begun (my sons weren't comfortable having workers in the house while I was away), and partly because the refinished floor nee