Can I give 10 stars? We have a partially below grade slab foundation and had numerous floor companies tell us we couldn’t do hardwoods. From Brian’s first visit to our home and Julianne taking us through the showroom, they filled me with confidence in their knowledge and educated me so much on the process. They assured us they could install engineered hardwood with no issues. The entire process was seamless and our floors look amazing. They were certainly not the cheapest quote we got, but you

From 1st call (admits a water leak emergency) to Julianne to Brian’s site visit to explain products & process to their squeezing in the work to accommodate our schedule and finally Elmer’s final sweep and wash of floor, triple A service. Timely, knowlegable and great follow-through, we’d recommend them without hesitation.

Although the office personnel have sweet voices and outwardly kind dispositions, their trustworthiness is suspect. Beware! They may do unauthorized work in your home ! They did in mine. Although I informed the office that I didnot want to proceed with a portion of their proposal, their crew proceeded with this work anyway, while performing work that I did authorize and pay for. Their response? "We thought it would make you happy ". Thank goodness I had email documentation of "no thanks. I only