What an interesting experience I had with my brief involvement with this company! I just purchased a house in Tucson that had a saltwater pool being serviced by Sapphire Pool Service. After escrow closed, the service guy continued to show up once a week to service the pool. He never mentioned that I need to contact the office to continue service, and the fact that he kept showing up led me to assume (I know....never ass-u-me!) that I would simply start receiving a monthly invoice. Fast forwa

I called quite a few places about getting sand changed but bc of the model I have, the quotes were either high or I was told to get a new pentair. Tom was the first honest pool guy who told me he would open it up and check it first. He told me my sand was fine and I believe he may have changed one small part. I was very pleased. There was a separate time I had pool timer issues and on his own time (no pun intended), he troubleshooted the issue right over the phone. Excellent!!

I highly recommend Sapphire Pool Service. I had some significant issues with my pool, and a "pool guy" who seemed lost trying to get the pool usable. I contacted Tom at Sapphire Pool and he was able to come out the next day. Tom was professional, very knowledgeable, and a really nice guy to boot. He quickly figured out what needed to be done and got right to it. In no time the Pool looked great and was usable again. To top it off his prices were very reasonable.