Their $59 drain special not honored. Used the snake, wasn't successful, i asked him how far he went, he said all the way to the street. 1 try 5 minutes. Then spent 20 minutes using brand new white towels saying the black on the towel is why the snake didn't work. Then went into hydro jetting, he'll give me a discount, called to have 2 other guys come, need a camera first. They show up, 2 hours in now, their camera isn't working. They jet anyway, now another guy shows up, he seems to be here to s

Had a slow drain in shower. Saw their ad for drain cleaning for <$100. Setup online appt and the guy came within few hours. However, then he quoted a price 3x! I was at work so he called me and said I had to approve quote on a recorded line (prob bc they do this quite often). It was a simple drain clean and he was done in 30 mins. But upcharging that much seemed part of the plan and not based on the actual effort (it was a new bathroom). Next time I’ll shop around.

Donovan was excellent. I had an issue later in the evening and he was not only prompt, but willing kind and so helpful is solving my issues. I would recommend him highly to anyone looking for plumbing needs!

Showed up on time. Respectful of the property . Completed efficiently. Would use him again

Rooter Hero was prompt to answer my service call. Provided detailed steps on their service call and what to expect. The price was very reasonable. Arturo was at my house within an hour. He was respectfully of my property, very acknowledgable, and within minutes determined cause of clog. He cleared the sewer line to the street and then ensured all drain lines were working. Advice we had a 30-day guarantee.

Jason Zadorozny with Rooter Hero was great. He was professional, explained all of the plumbing issues I had and went above and beyond on repair.

Enrique was fast and efficient. He was able to conduct same-day service, provide an estimate, and fix and finish the job within an hour. Will definitely be using them again. Thank you.

Quick response and scheduling. Very happy with the service provided!