Quick-Dry Flood Services - Waterproofing in Escondido, CA
Waterproofing
4.5
261 Reviews
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Customer Reviews
Overpriced. Make sure they. Provide a quote before doing the job. They “communicate” with you daily without showing g the status of the work and their supervisor is never available and when finally he takes your call, he is rude, short and unable to give you details on the status of the issue. Never come back here.
I had an extremely stressful and disappointing experience with Quick-Dry Flood Services.
After a water leak at my house, my plumber referred Quick-Dry for emergency mitigation. Quick-Dry contacted me and told me they could handle the mitigation and bill the insurance directly. Before signing, I was concerned about cost and called Quick-Dry. Their manager, Isaac, confirmed to me that the cost would be handled through insurance and would not come out of my pocket. Based on that assurance, and bec
Sergio, Vincent & Jeremy it’s refreshing to know that technicians like them just go out of their way to help and support the people they’re working with. Just love them too being chill and having fun , it makes the job less stressful for the homeowner.
We had water leaking from an unknown source on Saturday and quick dry came out right away, measured where the moisture was coming from, opened the walls and quickly identified the source. They helped coordinate other vendors that were needed to complete the initial mitigation. It does get expensive, but third parties familiar with this type of work stated it was within reason. David and Gloria are particularly warm and helpful.
Predatory Billing Nightmare
Quick-Dry billed us over $13k for water mitigation that should have been under $5k according to the insurance appraiser. The bill was so high because they:
• Charged overhead & profit (O&P) on top of hourly rates that already include O&P
• Charged premium "after-hours" rates for routine work at an unoccupied home
• Did not provide any requested documentation when requested and threatened liens after refusing to work with insurance
We eventually settled after a very
Timely and efficient service. Highly recommend!
I cannot express how bad something has to be in order for me to take the time to write a negative review. This company is 100% a scam, looking to catch people unaware and charge them for services they don't need. We had some dampness in the garage that we hired them to take care of. The service guy came hours later than the window he provided and set up a couple dehumidifiers. We had asked for him to remediate a very minor mold issue under the sink upstairs (which we ended up handling ourselves
Exelent service