You have an independent dealer going door to door, that's fine. The moment he knocked , no one answered because I'm working, and he goes to try the locked door knob. I suggest you tell him not to come around anymore From Orlando

I bought a system five years ago and have had it serviced with a local technician, the same one that installed it, regularly. My system has said call for service for five months now, but my technician has reached out to Puronics numerous times for his own system, and a few others with no response. I emailed Puronics two weeks ago and received no response. According to their phone number and website, you now have to go through a local dealer, but the closest is six hours away.

I have the system installed but zero companies work on this system for maintenance around Matthews NC. Do not install in NC because you can’t just use any company it has to be a certified dealer. Which good luck getting one.