Disappointing results and an $8,000 repair bill I've hesitated to write this, but after our brand-new tankless water heater failed, I felt compelled to share our experience. In 2020, we installed a Puragain Filtersorb and RO system to protect our new appliances and help with my daughter's eczema. The Issues: Zero Performance: Within six months, we saw heavy limescale on showerheads and glass. Despite Puragain coming out multiple times to adjust the system and add more media, nothing improved.

I had Puragain installed in my Texas home a little over a year ago. The system came with guaranteed lifetime servicing, which was a major selling point. When I moved to Michigan, I was told they don't service this area — meaning I now have a $6,000 system I cannot use and a lifetime guarantee that is worthless. I contacted customer service to request a refund and was ignored. After calling repeatedly, I was given an email to reach out to someone named Yeshua, who stopped responding once I asked

Well, my appointment from Puragain Water installation was a successful job !! I give these company a 5 star ratings. The Representative Cody did a great job explaining me how Puragain Water works , the benefits of it after installation, lifetime servicing included, and also payment option /financing etc. if ever I decide to go on, and set up appt. for installation. So I did it, and he set me up for the next day appt. Next day came, the technician named Alexander did our Puragain water installati