Michael Knox arrived on time and assessed the problem and took action to repair/replace the necessary parts. Explained to me all the actions he was taking. Appreciated his performance.

Anthony was completely professional in explaining in detail the service he performed today. One of Pro-Tech's BEST.

AGAIN Great experience from start to finish. ERIC (A/C Technician) was knowledgeable, professional, and took the time to explain issues and with helpful recommendations. Scheduling and communication were smooth, and the entire process exceeded my expectations. I would absolutely recommend. Again. The scheduling team was also exceptional. Overall, I was extremely pleased with the entire process from start to finish.

Hi Sandy O'Seay, Thank you for the great rating! We love hearing from our customers!

Explained everything so that I could understand it and gave suggestions that could be helpful. Very happy with the service and the company. It's really nice having one company that can handle all of my maintenance.

This had to be the best service call from an AC company ever. The gentleman was very nice, respectful. He came in checked the inside checked the outside. And I can say this is the first time I feel like I was not ripped off by an AC company. Prices and service, I definitely won’t call another AC company. Protech will be my go to.

Kyle was great easy to talk too, explains everything so you understand. I appreciate finally a tech that is not trying to sell you something. It was truly a well done and informative service. Thank You kyle

My technician was friendly, knowledgable, and quick. He did a great job, but the contact with the call center and updates on when the technician would arrive was poor.