I had a chair with an internal broken base that had been sunken in for several years. It was something I had put off addressing, unsure of how complicated the repair might be. I reached out to Mike, and to my surprise, he was able to come to my home within an hour of my call. From the moment he arrived, he was punctual, professional, and incredibly thorough. He took the time to assess the issue carefully, explaining what needed to be done, and approached the repair with impressive organization