My husband and I are relocating my MIL from MA to FL. I estimated our needs for furniture and boxes on the high side and we received a good price. The sales rep explained that they used 26 ft box trucks it would be loaded with 2 families only on the truck and would deliver from MA to FL in 4-6 days. I explained that I wanted to avoid the mega liner situation that we experienced with my mother's move 2 years ago due to the uncertainty of delivery dates. Well, low and behold... we got exactly wh

Jasmine from New Start Relocation offered me great professional advice on the best options to ship my personal items interstate. My conversation didn't feel at all like a sales pitch, rather like a human being genuinely interested in helping me with my move. Though in the end I didn't require their services, I greatly appreciated Jasmine's proactive nature and friendly disposition.

AVOID NEW START RELOCATION AT ALL COSTS!!!!!!!! TLDR; I would rather move every piece of furniture in my home…singlehandedly …in a snow storm… than deal with this company ever again. What I wanted was a new start, and what I got was a good old mess. Read below for an extended account of this relocation nightmare: This company is the definition of unprofessional and lazy. A COMPLETE lack of attention to detail nearly caused my entire move to be delayed and the way they handled the situation was