It has been 36 hours and we have had two 30 min spurts of electricity :( the apartment is almost down to 50 degrees.

Called in and spoke with Portia this afternoon to change services from one address to another. She was incredibly thorough, kind, patient, and helpful. I don't think I could have asked for a better experience - already received email …

Not this location but just in general, CSS PAYMENT PROCESSING department offers an awful service. Contacted them through email because I made a double payment, clearly it was my fault. I called customer service they said the way to get it fix was to email my bank statement to this department. Did it last week, today’s date no refund from them. They kept saying both of my payments were failed which it’s a lie, they did take the money out of my bank also you get an answer to your questions (email