Everyone was friendly and professional. Everything seemed to go smoothly and after installation we were shown how to complete the regular maintenance. They asked us if we had any questions and left our yard clean.

The technician arrived promptly at the scheduled time, which I greatly appreciated. He was professional, courteous, and very knowledgeable about the generator. He took the time to explain what he would be doing and answered all of my …

In May 2022, I purchased a Generac whole home generator and premium diagnostic plan from Midwest Electric Generator. In May 2022, demand was high and supply was limited across the country. Midwest had equipment available. Their trained technicians promptly installed the equipment. I am a busy professional with limited knowledge beyond the basic operation of the generator. For that reason, the premium plan was important and essential. It was money well spent. Midwest routinely provides updates, n