Easy to schedule an appointment with someone knowledgeable of septic system. The Tech arrived on time. I had never had a septic system so had lots of questions. The tech was really helpful. He answered all my questions, explained how the system worked. Showed me the inside of the tanks. It was fascinating & he was very patient with all my questions. The final bill came in under the estimate & there was no trying to up sale anything.

Isn’t it funny how you always identify companies that are bad because they have to defend their poor reviews and claim something that isn’t true. This lady should be fired and doesn’t know anything about customer service. Nothing but excuses for a reason a customer had a bad experience. Excuses, excuses, excuses for everything that goes wrong. No admission of guilt or an apology. Original review: Extremely rude and arrogant. Cannot recommend working with McFarland as a direct result of how rud

Quickly scheduled. Highly professional and knowledgeable. Extremely personable.