Luke came over recently to fix the hot water pressure in my shower. Did a great job, but a couple days later the shower head started leaking constantly. I sent him a video, and he indicated it would be a cartridge issue and that it would take 1 to 2 days to order parts. That was nearly 3 weeks ago, and I've been ghosted. I appreciate you fixing the water pressure, but don't appreciate being left with another problem that you ignored and that I had to have someone else come and resolve. UPDATE—

Matt and George came out to my house and had the right equipment to evaluate the job and show me the problem. They were very polite and conscious of my house to make sure everything was addressed. When we came across additional issues they took care of them and did it the right way, not just the quick way. They descaled my main line and put in a sleeve without having to dig it up! They also descaled my kitchen and bath lines and coated them to avoid issues in the future. Great equipment to d

This is the second job that Legacy Sewer and Drain has completed for me in the past year. Between the two jobs, Legacy epoxy-coated my cast iron two-inch kitchen/laundry line, my three-inch cast main line under the slab, and did a reline patch and repair of a previously lined (by another plumber 19 years ago) 4- to 6-inch sewer line, where an invasive tree that needs to stay will continue to provide shade for the house. The last was the most recent job. They did a fantastic job again. When it c