I had a great experience. From the consultation to the install everyone I spoke with was friendly and professional. The install was quick and they took great care of my house and left no debris. The one 'bummer' of my window replacement is that I am short and for the sliding windows that are behind furniture or the kitchen sink, I can not reach to unlock due to there being 2 locks. It was something I never considered as I have only ever had windows with a single lock near the middle. So if you a