I had a really good experience with Michel, who I thought was an actual employee of this company, however, I found out today that this company only hires private contractors and those contractors can give you a warranty that doesn't actually exist. JDM changes their policies with regularity, and each call center person can tell you anything they want to. I was told when I made the appointment to fix the job that was completed in December 2025, that there is only a 3-month warranty (Convenient!

I had a sliding glass door repaired by JDM in December 2025. The technician, Michel, was professional and gave me a written invoice that included a 2-year warranty. I paid by check, so I have a clear paper trail. Four months later the repair failed — a faulty screw in the handle. When I called to have it addressed under warranty, I was told the warranty was only 3 months. When I pointed out my written invoice said otherwise, I was told Michel had first only relocated and later was told that beca

Free estimate, BUT minimum charge to fix anything is $175.00 -- not disclosed at booking.