I have never used a more inept water company in this country. We've been fighting and calling for over a year because THEY canceled our cancelation request when we moved. They've listened to the logged calls and agreed they messed up. So someone screwed up and didn't switch our water to the new property, the new owners were getting water on OUR BILL. The new house was racking up debt on auto pay. We have called over and over again to get this fixed and have them move the money we paid to the cor

New to the market. Started a new account and less than a month later, my account was "reversed". Customer service didn't know why. They scheduled for a technician to check the meter. They told me 7a-5p. Took entire day off work. It's currently the next day and no water. I asked why the account was reversed. They said anyone can call to start service, even if they don't live at the home. They don't have to notify the owners about canceling service...? Typical rachet culture from the usual suspe

Easy to communicate with via phone