Illinois Energy Solutions - Gas Line Service in Naperville, IL
Gas Line Service
1.6
23 Reviews
5 ★
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1 ★
Customer Reviews
I contacted them a month ago to service my furnace for check up. No response so today the furnace burners decide not to light. Next appointment December 10th. After 45 minutes of waiting. They don't understand it's 20 out and I have no heat.
Illinois Energy Solutions should be investigated. I don’t remember signing up within them. They can not show me a contract but say 2017 I signed up online under name Nicor Solutions changed name month later but sent me a letter. That is not this issue after paying $300+ a month for over 2 years I decided to log into my Nicole account. Needless to say I was shocked. Nicor says bill $45 but I paid $300. Just canceled and my first bill with Nicor $35
Needless to say have filed a claim wi
my Bill this month is 2 times more than last month and I have the budget,. I checked the bill and have been charged 2 times, once on the 17th and again on the 19th, when I called to have it acknowledged, the customer service person told me it wasn't the case on their paperwork, however they are the billing company and Nicor has the double billing, her response was don't pay it, after talking again to another service person, he had me send a scan of the bill to their customer service dept. I