This company has shown me the absolute worst customer service I have ever experienced. We moved into a home with one of their systems in May, and from day one, it has been an endless nightmare trying to get help. I called repeatedly, left voicemails, and even spoke with multiple customer service agents just to schedule a consultation to understand the equipment in our home. It took two more phone calls and two emails before I finally reached someone who could assist me. Even then, it was anothe

I hired Idesign to do all the technology in my home and I’m very happy that I did. Since the installation any issues that we have had, they have been on site ASAP with qualified technicians and have resolved the problems in a rapid manner. Their response time has been amazing. I highly recommend them.

I’ve worked with IDesign through my builder DavidWeekley. They have been amazing to work with from the beginning The level of customer service I’ve experienced is extremely high. Control4 is not easy to work with but they are always there to help. Just a phone call or text away. They have immediately addressed any issues I’ve had. I have enjoyed working with all of their associates including Jon, Mike, Rhet, Dominick and Kennedy. These people are dedicated to customer service which is most