Hydro Solutions - Water Softener Supplier in Sunland Park, NM
Water Softener Supplier
4.4
37 Reviews
5 ★
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1 ★
Customer Reviews
Very disappointed been paying for 6 months for my system not to work. “Tech” came to do the maintenance which he did not do plus my system isn’t functioning. All it needs to do is clear the salt and add new. They haven’t found another tech to come. In the beginning it’s call us any time we will fix it. Two years later they don’t call back and they take their time to come see. Oh but god forbid I forget to pay one day they harass you until you answer. Yet never seem to answer my calls when they n
First off they don't tell you your water bill will increase by $100 a month since the system regenerates every 1500 gallons or every 2 days with over 30 minutes of water waste to clean the system; then they don't tell you that the system needs to be maintained every year with a maintenance fee of $375... when you call to set up an appointment they tell you they don't have the filters in stock and they don't call you back with a follow up... I've had a message on my system for several months now
The system itself works well. They work messy. They left a mess on the side of my house. Boxes, broken glass, styrofoam cups. They broke a cable for my fiberoptic internet, I’ve been waiting almost two months to hear about being reimbursed for the repairs.
Unless you leave a bad review they don’t care if there any issues they cause. I’ve been calling them for months. They broke a piece of my sprinkler system, and they said they’d send someone it’s been three weeks. The owner will text you and