Dan from Fred A. Cook Jr. Inc. was absolutely wonderful. We contacted the team because we needed grease pumped out of our septic tank and specifically requested a Friday appointment. They were incredibly accommodating throughout the process. While they understandably could not guarantee an exact time, they estimated Dan would arrive around 10:00 AM — and right at 10:00 AM, Dan pulled into our driveway. Dan was knowledgeable, kind, professional, and extremely helpful. He took the time to clearly

They called from the previous job to let me know they were on the way. Customer service is key in this world. Everything was better than I'm accustom to. Appreciated.

I have been using Fred Ccok septic pumping for years and have always been very happy with their service. They are timely, thorough and professional! 👍🏻 …