Foundation 1 - Waterproofing in Independence, MO
Waterproofing
4.7
229 Reviews
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Customer Reviews
Our home is about 42 years old and has been slowly showing its age. Foundation 1 has been amazing all 4 times that they have been here to show us what we need. Cassell, is so professional and so knowledgeable. Certainly a person you can trust to give you the information you need to make a decision as big as fixing the foundation of your home. The technicians that did the work were so fast, professional and informative. Each evening we received an update on the progress. When they finished
Foundation 1 has reasonable price, their work was fast, clean and looks good. I have recommended them to others.
We had purchased a home at the beginning of the year and noticed some deformities with our foundation. We called Foundation 1 and they promptly sent out their evaluator, Cassell, who thoroughly inspected the foundation and gave us peace of mind that the deformities are normal and easy patch jobs. Although there was no repairs to be made, we felt comfortable and at ease with the thorough inspection and explanation. We are glad to have their information and will use them if needed in the future an
GREAT company all around! Came out and reviewed our entire grounds and discussed our plans. Crew was polite, neat, clean, GREAT work. Customer service and support very helpful. Price as good as any if not better than what we researched.
Response from the owner 6 months ago
I hired Foundation 1 for foundation work and paid a 30% deposit on July 23, with the understanding that work would begin the week of Aug. 11. Since then, I have experienced serious issues:
As of today, Sept. 8, no permit was ever obtained or paid for. No confirmed start date was provided. Instead, the responsibility for scheduling was pushed back onto me by saying we're ready to schedule your work.
I was told that “all materials were on hand,” which is misleading. While some manufactured compo
Foundation 1 exceeded my expectations from start to finish. Their team was incredibly knowledgeable, respectful of my property, and took the time to clearly explain the repair process. From the initial inspection to the final walkthrough, everything was handled with professionalism and care.
The crew arrived on time each day, worked efficiently, and cleaned up thoroughly when the job was done. Most importantly, the foundation work has made a noticeable difference—no more cracks or shifting, and
Did a great job. Did the job just as they said and in a timely manner.