Can not talk to a person only an Ai assistant takes for ever to get a call back. I called to cancel at 8:00 this morning to confirm an appointment only to be told by the ai assistant that it can't do that and that someone would call me back. When they finally called back the lady was rude when I told her I was canceling, very unprofessional. How can I trust a company that can't even get my email correct! In response to the owner! You madam are a lier! You did not try to resolve anything! Your r

I want to thank the Fortitude team for the excellent roof repair. Everyone was very helpful and clearly explained the repair process. Stephen was terrific—responsive and clear in his communication. Misty (the owner) was instrumental in answering my questions and explaining the payment process. The repair technicians, Brian and his father, did a professional job and thoroughly cleaned the area. The progress photos were excellent and showed each stage of the work. I was impressed by the craftsmans

Submitting this on behalf of my parents, whose roof was severely damaged by strong winds. After hitting a roadblock with their insurance company, Fortitude stepped in and connected them with a team that handled the insurance process from start to finish. Once everything was approved, Fortitude replaced the entire roof in just a couple of days. The owners and their team were professional, caring, efficient, and extremely knowledgeable throughout the entire experience. Highly recommend.