I’ve been purchasing from floor & decor at the Concord location for over three years. I have had the pleasure of meeting and working with Bianca. Bianca’s has a wonderful spirt. Her willingness to be helpful at all times is unmatched. Bianca, thank you for everything that you do, I greatly appreciate you, John N.

The best experience I have ever had with any home improvement store. Key was an absolute pleasure to work with. He went above and beyond to assist me with my purchase. …

We are currently in the process of replacing our carpet with LVP flooring and visited on Friday, February 20th, to place an order for 158 boxes to take home. Maria provided us with initial assistance, greeting us with a pleasant smile at 7 a.m., and she graciously confirmed that there was sufficient stock available for immediate pickup. She also offered helpful information regarding the credit card and potential savings. She then escorted us to Vicki, who was at the register. Before Vicki began