I talked to Samantha on the phone about replacing my ventless gas fireplace with a direct vent fireplace. I understood that it would not be an easy process when I called but the rudeness I received over the phone from her was unbelievable. She acted like this was not a project she even wanted to consider and I was bothering her with my questions. She never once offered to even make an appointment with me to discuss what would need to be done on my end in order to find a contractor in order to

Great guy. So much personality! What a wonderful person u have on your team!!!

Joe is great. Very happy with service.