Smoke detector on high ceiling went out. Falcon rescued the day with quick service and hopefully a good night’s sleep tonight. Chirping at 5 am was not restful!!

We called this company because my original company cancelled on me the day of services. I had taken the day off. I was disappointed. I called Falcons and asked if they would possibly be able to help me today. She apologized stating she did not believe they would be able to get out today but I scheduled with them because she was kind and understanding about my situation. What made it great was she called back about 2 hours later and said they could come the same day. They were professional and al

I had a very disappointing experience with this company’s dryer service. I contacted them because I had a 3-prong outlet and a 4-prong dryer cord and wanted a safe, proper solution. I expected a professional assessment and possibly upgrading the outlet to a 4-prong setup. During the visit, the technician checked the dryer and initially discussed options, but then proceeded to replace the 4-prong cord with a 3-prong cord without clearly explaining or getting my approval. I already had a compati