Everything from start to finish was done very professionally and timely. From Nicole and Nathan in the office to Bret as the installer, were always very kind, thoughtful and helpful. This company is outstanding. I am telling everyone who will listen that they will do an excellent job for you as they have done for me.

Replaced 7 windows that were damaged or drafty. The process went smoothly and as described. The installers took care of my home- inside and out. Work was completed in one day as promised. I’m considering replacing the other windows since these function better than my builder grade ones. Very happy overall.

From the initial consultation to the final installation, Factory Direct provided top-notch service. They explained all of my options clearly without any high-pressure sales tactics. I noticed an immediate drop in street noise and drafts. The craftsmanship is excellent, and we couldn't be happier with the results. Pricing was very affordable.