Scheduled an estimate for an exact date and time, estimate was submitted for “anytime” which meant 5 days later, wasted a day off for an estimate that never came. 1/10 experience

Contracted with Excel to replace my gutters and install new siding. The job was done on time and looks good. My issue is that the vent cover and the connected siding were not replaced, I wasn’t told anything about it and when I reached out to my sales representative, Don I was told the pieces were on back order. It is now mid May and I still have a mismatched piece on my house.

small repair but couldn't access myself and Excel came out with an attitude of no job too big no job too small. thanks so much.